The next Humans of RiverWoods feature is Carmen Chaisson, Marketing Coordinator at RiverWoods Manchester. Carmen has worn many hats throughout her 18 years at RiverWoods, including positions with dining, housekeeping, and campus services at the Exeter campus. “It was a little sad to leave everybody in Exeter, but when I came to Manchester I realized the environment is exactly the same. Everyone’s friendly.” Her dedication and adaptability shine as she precisely manages everything from events to resident move-ins.
Her transition to marketing allowed her to be the first friendly face for prospective residents, shaping their initial impressions of RiverWoods. “I felt like this is where I was supposed to be from the beginning. In all my other positions that I was in, I met the residents after they had already moved in. But in marketing, I’m the first person they talk to and get information from, which I think is cool.”
Carmen’s impact extends beyond her roles; she’s instrumental in our cottage project, showcasing her commitment to enhancing our community. Her favorite part of the job? “Move-in day. It’s stressful yet exciting, seeing residents start their new journey here.”
Outside of work, Carmen is a Certified Professional Organizer, a mom to two children and a lover of family board games and Disney movies. “I enjoy anything that has to do with nature, like yoga outside, meditating or being by the water.” She recalls going indoor skydiving and rock climbing with the RWM Marketing team as some of her most memorable moments with the company. Her commitment to RiverWoods is fueled by the friendships and familial bonds she’s built over the years. “I love working here. People have turned from friends to family. It’s like a home away from home.”
Looking to the future, Carmen is excited to build the waitlist and use her organizational skills to streamline this process between all three communities. “I feel like I’ve spent half my life working here and I’ve been given so many great opportunities for growth and flexibility in my career. I’m thankful for that.”