If you’ve ever cared for an aging parent or loved one, you know it’s not easy balancing their needs with your own responsibilities. It can be difficult to navigate the complicated healthcare system and find trustworthy local providers.  That’s why RiverWoods has developed the RiverWoods NaviGuide program.

What is NaviGuide?

NaviGuide is a concierge-style coordination service. NaviGuides are skilled at providing tailored solutions, connecting clients to benefits and services, and assisting with scheduling essential services like transportation, food delivery, and household tasks. When the time comes, they also help explore alternative living arrangements, ensuring a smooth transition.

What truly sets NaviGuide apart from other providers is the hands-on nature of the program. NaviGuides do the heavy lifting so caregivers can focus on their loved one, not on logistics.

Who is NaviGuide For?

Support for Adult Children: When work, family, and distance make it hard to keep up, a NaviGuide steps in as your parent’s local point person. From scheduling appointments and arranging transportation to coordinating home services and following up on next steps, we handle the logistics so you’re not spending evenings making calls or worrying about what’s been missed. You gain peace of mind knowing someone you trust is checking in, noticing changes, and helping address small issues before they become big ones

Support for Seniors: Naviguide can help older adults stay at home longer by connecting them to services they might not know are available. A NaviGuide is there to advocate for you, explain things clearly, and make sure your voice is heard. For those feeling overwhelmed or unsure where to turn, this ongoing relationship brings confidence, clarity, and the comfort of knowing you’re not navigating things alone.

How Does NaviGuide Work?

The first step is to reach out! We’ll meet with you for a free consultation to introduce the program, address any questions, and conduct a comprehensive assessment to identify how NaviGuide can provide the most meaningful support.

Then complete your membership online to receive 24-hour access! Whether you connect with your NaviGuide one time or twenty each month, it’s all included as part of your monthly membership. Plus, there’s no long-term commitment required.

Meet RiverWoods’ NaviGuide

Amanda Kelley is RiverWoods’ dedicated NaviGuide, a trained coordinator who can help you find personalized solutions to healthcare services and insurance.

As a social worker and community case manager, Amanda has spent years working closely with older adults and their families to help them navigate the complexities of aging. She is passionate about offering guidance, connecting people to resources, and ensuring everyone has the support they need to live their best life.

Before becoming the RiverWoods NaviGuide, Amanda worked as a Case Manager, supporting older adults and adults with diverse needs to access services that help them live with as much autonomy as possible. Her background in healthcare and mental health gives her a holistic approach to care. She committed to helping people find the right resources and solutions for their unique needs is.

Amanda is here to guide you every step of the way and to make this journey as smooth and supportive as possible.

I’m on the Waitlist, Can I Still Sign Up for NaviGuide?

Absolutely! In fact, we had individuals on our waitlist in mind when we developed our NaviGuide program. When you join a waitlist for a Lifecare community the timeline may be uncertain, and healthcare needs can change suddenly.  NaviGuide can get you the support you need now.

What is the Cost?

A NaviGuide monthly subscription costs $250/month. Your NaviGuide Membership will automatically renew each month, however there is no commitment – you can cancel your service any time. Whether you need help navigating a big change such as a move, or are looking for long-term support, this flexibility allows you to utilize the NaviGuide program at your own pace.

What Does a NaviGuide Subscription Cover?

After your initial consultation with a NaviGuide, they can help you:

• Connect to benefits and services they may not know they qualify for.
• Explore home health options
• Navigate Medicare and NH Medicaid
• Schedule services like transportation, food delivery, and homemakers
• Research and vet alternative living options

 

How Do I Sign Up for NaviGuide Services?

The first step is a conversation. Contact us today to schedule your free consultation.